Privacy Policy

1. Information We Collect

When you purchase cricket equipment, request a custom bat, or contact our customer support, we collect:

• Full Name and Delivery / Shipping Address
• Contact Phone Number and Email Address
• Custom bat match specifications (weight, profile, balance point, handle preference)
• Order transaction references and payment status

2. Payment Card Security

Payment card processing is performed securely via Safepay Pakistan Hosted Checkout. We never store, process, or view your complete credit/debit card numbers, CVVs, expiry dates, or PINs on our servers. All checkout sessions use 256-bit SSL encryption.

3. How We Use Your Data

We use your personal information strictly to:

• Handcraft, knock-in, and customize your cricket equipment in our Sialkot factory
• Dispatch your order via international tracked couriers (DHL, FedEx, TCS) and send tracking notifications
• Send WhatsApp/email live bat ping testing videos and confirmation receipts
• Provide post-purchase warranty support

4. Contact Information

For privacy inquiries or data requests, contact us at:
Sialkot Cricket Kits
House No. 207, Gulshan Street, Model Town, Sialkot, Pakistan
WhatsApp: +92 323 1438214 · Email: sialkotcricketkits@gmail.com